Terms of Service

These terms govern your use of UnblurPhoto at unblurphoto.io. By using the service, you agree to these terms. Our Privacy Policy explains data handling, and our Refund Policy explains refund eligibility.

The service and its limits

Local general enhancement at 1×, 2× and 4× and original-size portrait enhancement at 1× are free without an account or photo upload. Model downloads and device resource limits apply. Some Local modes may use a smaller working image; the displayed output dimensions describe the delivered size.

Cloud processing requires an account and sufficient purchased credits. All paid plans provide the same Cloud features. The selected 1K, 2K or 4K output has a long edge of 1024, 2048 or 4096 pixels. Aspect ratio is preserved, and larger inputs are reduced to the selected size. Input, output and model limits may make a size unavailable.

AI enhancement can create details that differ from the original. Output dimensions do not guarantee quality or recovery of authentic detail. Review results before using them for any purpose that depends on accuracy.

Your account

Provide accurate account information and use an email address you control. Keep your credentials private and contact support if you suspect unauthorised access. You are responsible for the files you submit and your use of the service.

Credits and payment

Cloud processing costs 1, 2 or 3 credits per successfully delivered 1K, 2K or 4K photo. We show the planned dimensions and credit quote before submission and retain the accepted quote.

Credits are reserved when you submit a job and charged after successful delivery. Failed processing releases the reservation to its original credit source and expiry. Credits that have expired or been refunded do not become usable again. Downloading a result does not cost additional processing credits.

Current prices and allowances are listed on the Pricing page. Payment is completed through hosted checkout. Credits belong to your account and are used for Cloud processing.

Credit expiry, subscriptions and cancellation

One-time packs expire 12 calendar months after payment and do not renew automatically. Each purchase has its own expiry; buying another pack does not extend an earlier pack.

Monthly plans renew until cancelled. Credits are granted for each actually paid billing period and expire at that period's end without rollover. Billing periods follow the payment provider's dates, not calendar months or a fixed 30 days. Credits expiring soonest are used first.

You can cancel renewal through Billing. Cancelling renewal does not itself request a refund, and credits from the already-paid period remain available until its end. In-app plan switching is not offered at launch; you may purchase an additional pack. Annual and lifetime plans are not offered.

A completely unused pack or paid subscription period may qualify for a refund requested within 14 days of its purchase or charge. See the Refund Policy for the conditions and how to apply.

Batches, downloads and temporary results

A Cloud batch may contain at most 15 photos and 200 MB combined, subject to individual file limits. Your available credits must cover the entire batch quote. There is no separate subscription requirement for batch processing or ZIP downloads.

Each completed result is available to download for 24 hours. An active subscription or unexpired credits do not extend image availability. Download results before their displayed expiry.

ZIP downloads are assembled in your browser from results that are still available. They require access to those results and enough device capacity, and cost no extra credits. Closing the page stops ZIP preparation. A ZIP saved to your device does not expire when the Cloud results do. See the Privacy Policy for temporary-file handling.

Your photos and our service

You keep your rights in the photos you submit. You must have the rights and permissions needed to process them, including any necessary permission concerning people shown in the photos.

You grant us a limited licence to store, process and transmit submitted photos solely as needed to provide the service you requested, including using the relevant Cloud processing providers. This permission does not grant us a general right to publish or distribute your photos for unrelated purposes.

We do not claim ownership of your photos or enhanced results. Your use of a result must respect the rights in the source material and any applicable provider terms. Our website, software, branding and original website content remain protected by their respective intellectual property rights.

Prohibited use and reports

Do not use the service to infringe another person's rights, process unlawful content, harass or deceive others, distribute malware, bypass access controls or abuse service limits. Do not attempt to access another user's account or files.

To report misuse or a copyright concern, use Contact Support. Describe the issue, where it occurred and how to contact you. Do not send illegal imagery or sensitive original photos as part of an initial report. Providers may also refuse processing under their own policies; we do not promise that every submitted image can be processed.

Availability and account access

Processing depends on your device, network and third-party services. Features or providers may change, and interruptions or maintenance can affect availability.

We may restrict or suspend access to address a breach of these terms, a security or abuse risk, or a legal requirement. Contact support if you believe a restriction is mistaken. You may stop using the service and request account deletion through account settings; download any files you need first. Account deletion does not itself submit a refund request or guarantee removal of provider-held records.

Service limitations and your rights

We provide the service on an "as is" and "as available" basis to the extent permitted by applicable law. We do not promise uninterrupted processing or that every enhancement will meet your expectations.

Nothing in these terms excludes liability that cannot lawfully be excluded or limits your mandatory consumer rights. If you have a service or billing concern, contact us so the relevant task or purchase can be reviewed.

Changes and contact

We publish revisions on this page and update the date above. The terms and pricing shown when a purchase or job is accepted govern that purchase or job; a later edit does not change its accepted credit quote.

For questions about these terms, email support@unblurphoto.io or see Contact Support.